Privacy Policy

This website is operated by Heavygadgets and whose registered address is [contact address]. We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us. This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting Heavygadgets (our website) you are accepting and consenting to the practices described in this policy.

Types of information we may collect from you

We may collect, store and use the following kinds of personal information about individuals who visit and use our website:
Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form, Vendor form (seller form), Newsletter form, Buyer form (My Account) and complainant form. The information you give us may include your name, address, e-mail address and phone number.


Information our website automatically collects about you. With regard to each of your visits to our website we may automatically collect information including the following:

•technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
•information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.
•SEO service, may track your information for marketing purpose

Cookies

 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Privacy Statement:  How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

This Website Will:

Remember what is in your shopping basket

Remember where you are in the order process

Remember that you are logged in and that your session is secure.  You need to be logged in to complete an order.

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional Cookies

This Website Will:

Offer Live Chat Support (If available)

Track the pages you visits via Google Analytics

Targeting Cookies

This Website Will:

Allow you to share pages with social networks such as Facebook

Allow you to share pages via Add This

This website will not share any personal information with third parties.

How we may use the information we collect

We use the information in the following ways:

Information you supply to us. We will use this information:

•to provide you with information and/or services that you request from us;
•we will use your information to process your order if any purchase is made on our website
•We will use the information you submitted to contact you if we need to do so.
•Information we automatically collect about you. We will use this information:
•to administer our site including troubleshooting and statistical purposes;
•to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
•Security and debugging as part of our efforts to keep our site safe and secure.

This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at “https://support.google.com/analytics/answer/6004245”

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Disclosure of your information

Any information you provide to us will either be emailed directly to us or may be stored on a secure server located within the United Kingdom. We use a trusted third party website and hosting provider to facilitate the running and management of this website. Our hosting provider meet high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that hosting provider process, is kept secure and only processed in the manner we instruct them to. Our hosting provider cannot access, provide, rectify or delete any data that they store on our behalf without permission.

We do not rent, sell or share personal information about you with other people or non-affiliated companies.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Third party links

Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Your rights – access to your personal data

You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made to email address: “[email protected]”. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the “Information Commissioner’s Office (ICO)”.

 

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

 

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be send to email address: [email protected].